GDPR, Privacy Policy &
Data Protection

Privacy Policy

This Privacy Policy describes how we use and protect your personal data

Collection of your Personal Information

Carpe Diem Property collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information. Carpe Diem Property may also collect anonymous demographic information which is not unique to you, such as your postal code, age and gender (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).

Carpe Diem Property will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.

More simply put:
We collect information that could be used to personally identify you, such as your name and contact details. We may also collect information that is not personal to you and not linked to your personal information.

Automatically collected information

When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, referring website addresses, pages visited, links clicked, text entered, mouse movements, and Internet Service Provider. We analyse and use this information to better understand how our users use our service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.

More simply put:
We automatically collect certain information about you when you visit our Website. We use this information to analyse your use of the Website and to improve our services.

Use of your Personal Information

Carpe Diem Property collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:

• communicate with you

Storage of Personal Information

Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfill the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see “Your rights” section below).

Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfill those legal, tax or regulatory purposes.

More simply put:
We’ll retain your personal information for no longer than is necessary.

Data security & integrity

Carpe Diem Property is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using a range of technical and organisational measures. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately.

The Website is designed to secure the Personal Information you provide. However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website via the internet or similar connection.

More simply put:
CDP’s website is designed to keep your personal information safe, however, we cannot guarantee the security of information transmitted over the internet or similar connection.

Your rights

Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure.

You also have the right to lodge a complaint with your local supervisory authority (for UK residents, the Information Commissioner’s Office, or ICO) if you believe we have failed to meet our obligations regarding your Personal Information. You can contact the ICO here.

More simply put:
You have rights in relation to your personal information.

Links to third party websites

Our Website may include links to other websites whose privacy practices are not under CDP’s control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.

More simply put:
We link to other websites, whose privacy practices may differ from our own. We encourage you to read the privacy policy on any other website you visit carefully.

Changes to this Policy

We will occasionally update this Policy to reflect company and customer feedback. CDP encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.

Data Protection

1. Data Protection Principles

Carpe Diem Property II Ltd is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

1. Processed lawfully, fairly and in a transparent manner in relation to individuals;
2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
6. Processed in a manner that ensures appropriate security of the personal data, including
7. Protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

2. General Provisions

  1. This policy applies to all personal data processed by Carpe Diem Property II Ltd.
  2. The Administration team shall take responsibility for Carpe Diem Property II Ltd’s ongoing compliance with this policy.
  3. This policy shall be reviewed by a Data Protection Officer or when legislation changes and forces us to amend the policy

3. Lawful, Fair and Transparent Processing

  1. To ensure its processing of data is lawful, fair and transparent, Carpe Diem Property II Ltd shall maintain a systematic filing system and ensure all information is easily accessible if an individual desires to access their personal data.
  2. Individuals have the right to access their personal data and any such requests made to Carpe Diem Property II Ltd shall be dealt with in a timely manner.

4. Lawful Purposes

  1. All data processed by Carpe Diem Property II Ltd must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests.
  2. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in  consent shall be kept with the personal data. (Upon a customer signing Terms and Conditions this is then classed as evidence of opt-in consent).
  3. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in Carpe Diem Property II Ltd’s systems.

5. Data Minimisation

1. Carpe Diem Property II Ltd shall ensure that personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

6. Accuracy

  1. Carpe Diem Property II Ltd shall take reasonable steps to ensure personal data is accurate.
  1. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
  2. In the case of employees a “Change of Information” form is available if their information changes in order to comply with GDPR in keeping data up-to-date and accurate.

7. Archiving / Removal

1. To ensure that personal data is kept for no longer than necessary, Carpe Diem Property II Ltd shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
2. The archiving policy shall consider what data should/must be retained, for how long, and why.

8. Security

1. Carpe Diem Property II Ltd shall ensure that personal data is stored securely using anti-virus software that is kept-up-to-date and where appropriate password protect the relevant areas / documents.
2. Access to personal data shall be limited to personnel who need access and appropriate security will be in place to avoid unauthorised sharing of information.
3. When personal data is deleted this should be done safely such that the data is irrecoverable.
4. Appropriate backup and disaster recovery solutions shall be in place.

9. Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Carpe Diem Property II Ltd shall promptly assess the risk to people’s rights and freedoms and follow the Data Breach Response and Notification Procedure, fill in the Data Breach Register, and notify the Data Subjects.

Get in Touch

We welcome hearing from you, to discuss how we can help.

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